👨💻 Steel Orca Tech Support #1: I broke Substack (and it wasn't that hard)
www.steelorca.io
How a technology company's production support operates is a key indicator of the health of their overall business. Last week suggests Substack's model is broken.
definitely keeping these bugs and glitches in mind going forward... ive had no trouble viewing your posts recently, nor with my own substack publishing, but ill be keeping a careful watch out for anything similar
A very informative piece. I know nada about tech, so I'm a little lost here—still, a great read and interesting. You shed light on issues I did not know about. The illegal use of Ghost and Substack’s lack of transparency makes me question its motives. Notwithstanding Substack’s deliberate moves to draw in and keep big names on the platform, I love it here. There’s been much talk lately of Substack concentrating on the writers who have large followings and releasing features that make the site more competitive, more social-media-esque. I wonder what the new year will bring.
definitely keeping these bugs and glitches in mind going forward... ive had no trouble viewing your posts recently, nor with my own substack publishing, but ill be keeping a careful watch out for anything similar
A very informative piece. I know nada about tech, so I'm a little lost here—still, a great read and interesting. You shed light on issues I did not know about. The illegal use of Ghost and Substack’s lack of transparency makes me question its motives. Notwithstanding Substack’s deliberate moves to draw in and keep big names on the platform, I love it here. There’s been much talk lately of Substack concentrating on the writers who have large followings and releasing features that make the site more competitive, more social-media-esque. I wonder what the new year will bring.